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ISC Networking & Telecommunications Email Services - Zimbra

Service Features

  • Integrated Email, Calendaring, Tasks, and Contacts with the following clients:
    • Windows: Outlook 2007, Outlook 2010 (Zimbra Connector for Outlook required)
    • Mac OS X: Zimbra Web Client, Advanced Edition at http://mailbox.zimbra.upenn.edu/
      • Handhelds: Windows Mobile 5.0/6.0, Windows Phone 7, Palm + ActiveSync (for calendar/contacts), Apple iPhone via ActiveSync or iZimbra web interface.
  • Email using any supported IMAP or POP client (see the Supported Products page for the current list of Email clients).
  • User@upenn.edu addressing, in addition to @pobox.upenn.edu and the option of other hosted domains.
  • Virus scanning and spam filtering of all email.
  • Mobile Access from supported handheld devices.
  • Unified Messaging for PennNet Phone subscribers.
  • 1 GB disk quota for all, email, calendaring, tasks, and contacts items.
  • Additional disk quota for a fee (see Rates page), up to 4 GB max quota.
  • Please note that the size of any individual mail message that is sent or received cannot be greater than 30MB.
  • File restorations
  • Account Management for Local Support Providers (LSPs) to create, modify and view accounts they manage.
  • Account Management for users.
  • Account self-provisioning for student

Service Alerts

Update - 7/22/2017, 6:00am The Zimbra email service was under a Denial of Service attack yesterday. We were able to successfully block the offending IPs and stabilized the service as of 3:30pm yesterday. We continued to monitor the service throughout the night and the service has been functioning normally.

Update - 12:30pm We continue to monitor the spike in usage of the Zimbra service and have implemented several measures to address the problem but are still investigating the root cause.

7/21/2017, 9:00am Around 2:30 this morning we started seeing alarms about the performance of the Zimbra email service. We have restarted the service on all mailboxes to ease the congestion while we continue to investigate and monitor. We'll send updates as soon as we can.
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Information Systems and Computing
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