General Information
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General Information

Accounts

• How do I get an account on ISC Networking mail servers?
• What is my login name and email address?
• How do I change my login name?
• When does my account expire?
• Can I give someone else access to my account?
• I've received mail that my account may be deleted unless I respond. Is this legitimate?

Security

• How secure is my account and password?
• What should I do if I get an email asking for my account password?
• What is Penn's policy on acceptable use of electronic resources?
• What are some general computer security tips?
• Where can I get anti-virus software?

Quota

• What is my quota and how can I check my disk usage?
• What do I do when I am over quota?

Miscellaneous

• Where can I get more help?
• How do I update information in Penn's On-line Directory?
• Where can I find definitions to computer terms?
• How do I get the mail headers from an email message?
• Do attachments have a size limit?
• Do you whitelist or blocklist email addresses or services?